Have you noticed something that needs attention?
Whether it’s a pothole, a park issue, concerns about the lake, or another City service request, Report It is the quickest way to let us know.
Using Report It helps us:
- Direct your request to the right department
- Track your request from start to finish
- Respond as efficiently as possible
What can I report?
You can use Report It for things like:
- Road and sidewalk repairs
- Parks, playgrounds and pathways
- Drainage concerns
- Lake and shoreline conditions
- Municipal infrastructure
- General City service requests
Before you submit
To help us investigate your request, please include:
- The location
- A description of the issue
- Photos, if available
Reporting bylaw concerns
For concerns related to:
- Community standards
- Parking
- Municipal enforcement
Please use the Municipal Enforcement Contact Form.
Wildlife concerns
For wildlife-related concerns, please refer to the Alberta Fish and Wildlife Guide for Public Inquiries to find the appropriate contact information.
Aquatic weed harvesting
If you’ve noticed an area of significant aquatic weed growth or have questions about the City’s weed harvesting program, please email harvesting@chestermere.ca. Resident feedback helps crews identify priority areas and adjust harvesting routes throughout the season.
Other concerns
Streetlights - FORTIS Streetlight Repair Map | FortisAlberta 310-WIRE
Sewer Backup – EPCOR 403-207-4503
Water Line Break/Line – EPCOR 403-207-4503
Is it an emergency?
If the issue poses an immediate risk to public safety, Call 911.
Not sure where to start?
We’re here to help! If you’re unsure where to direct your concern or request, contact City Hall for assistance.
General Contact Form: thecityofchestermere.ca/cityhall/contact
Phone: 403-207-7050