Have you noticed something that needs attention?
Whether it’s a pothole, a park issue, concerns about the lake, or another City service request, Report It is the quickest way to let us know.
Using Report It helps us:
- Direct your request to the right department
- Track your request from start to finish
- Respond as efficiently as possible
What can I report?
You can use Report It for things like:
- Road and sidewalk repairs
- Parks, playgrounds and pathways
- Drainage concerns
- Lake and shoreline conditions
- Municipal infrastructure
- General City service requests
Before you submit
To help us investigate your request, please include:
- The location
- A description of the issue
- Photos, if available
Aquatic weed harvesting
If you’ve noticed an area of significant aquatic weed growth or have questions about the City’s weed harvesting program, please email harvesting@chestermere.ca. Resident feedback helps crews identify priority areas and adjust harvesting routes throughout the season.
Reporting bylaw concerns
For concerns related to:
- Community standards
- Parking
- Municipal enforcement
Please use the Municipal Enforcement Contact Form.
Wildlife concerns
For wildlife-related concerns, please refer to the Alberta Fish and Wildlife Guide for Public Inquiries to find the appropriate contact information.
Other concerns
Streetlights - FORTIS Streetlight Repair Map | FortisAlberta 310-WIRE
Sewer Backup – EPCOR 403-207-4503
Water Line Break/Line – EPCOR 403-207-4503
Is it an emergency?
If the issue poses an immediate risk to public safety, Call 911.